Your Digital Journey

Nexus provides business leaders -across the medium-to-large business spectrum – with exclusive market insights, important new connections and a real-world framework to accelerate your digital journey. Whether web/ mobile development, IT transformation, robotics process automation, cloud services or CX, you will find answers and a roadmap to some richly rewarding Nearshore markets and partners.

Transformation and Innovation: Uber and Schlumberger

How are fast-growth companies striving to become more nimble, develop customer-facing solutions in faster cycles, and re-align vendor partnerships to meet new mandates. We’ll get to the heart of the matter with special presentations by senior sourcing leaders at ride-sharing titan Uber and Schlumberger, the world’s largest oilfields services company.

Chatbots, A.I. and the Coming Convergence

Momentum is building around the creation, testing and deployment of chatbot and A.I. solutions. New, exclusive Nearshore Americas research will reveal the levels of maturity these programs, and pinpoint the increasing convergence of silos formerly known as “contact center” and “IT services.” We’ll meet both providers of solutions and companies beginning new testing and deployment.

What Will I Experience?

Nexus 2018 explores how to evolve Nearshore relationships in order to meet the demand for ‘greater intelligence” in all facets of service innovation and delivery. In the eighth-annual edition, we will look closely at the requirements of business customers in the age of rapid digital transformation, and the readiness of Nearshore markets to support this growth.. Join us, learn and get a whole new view into the changing role of the Nearshore provider and professional.

#Nexus2018

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Meet Our Speakers

SPECIAL KEYNOTE SPEAKER

Jim Marshall

Head of Emerging Manager Practice, Silicon Valley Bank

As Head of the Emerging Manager Practice at Silicon Valley Bank (SVB), Jim leads a team that provides general partners with tailored services and strategic guidance-from fundraising and fund operations, to portfolio company support and creative liquidity solutions.

Prior to joining SVB, Jim co-founded Selby Venture Partners, a seed and early stage focused VC firm with over US$130 million in management from a diversified group of Limited Partners, including the US Government. Jim was also an early investor in Pandora, BigFix (Acq by IBM for $400M), Coremetrics (Acq by IBM), and Active Semiconductor, Inc.

Rahul Vijay

Rahul Vijay

Global Strategic Sourcing, UBER
Sergio Legorreta

Sergio Legorreta

Partner, Baker McKenzie
Travis Prowell

Travis Prowell

CTO, Connexeo
Guneet Singh

Guneet Singh

Customer Experience Programs, Docusign
Daniel D. Ujczo

Daniel D. Ujczo

Practice Group Chair-International and Regional Practices, Dickinson Wright PLLC
Tae Moon

Tae Moon

Sr. Manager of Artificial Intelligence and ChatBot, TD Bank
Monica Hernandez

Monica Hernandez

Founder and CEO, MAS Global Consulting
Santiago Priario

Santiago Priario

Uruguay Delivery Center Head, Tata Consultancy Services
Jaume Sues

Jaume Sues

Vice President LatAm & Spain, Symphony Ventures
Raj Mohan

Raj Mohan

CEO, Presidency Solutions
Rajeev Gupta

Rajeev Gupta

Regional Vice President TCS Latin America
Wendy Johansson

Wendy Johansson

Co-founder and VP of Academy and UX, Wizeline
Sylvain Kalache

Sylvain Kalache

Founder, Holberton School
Ian Jacobs

Ian Jacobs

Senior Analyst, Forrester Research
Gustavo Parés

Gustavo Parés

Partner, Nearshore Delivery Solutions
A.J. Hanna

A.J. Hanna

Vice President Client Advocacy, Symphony Ventures
Max Armbruster

Max Armbruster

Founder and CEO, Talkpush
Ashok Kumar

Ashok Kumar

Queretaro Delivery Center Head, Tata Consultancy Services
King R. White

King R. White

CEO and Founder, Site Selection Group
Frank Langston

Frank Langston

Founder, Pay By Group
Angel Bañuelos

Angel Bañuelos

President and CEO, Balero
Steven Kirz

Steven Kirz

Managing Director, Pace Harmon
Matt Kendall

Matt Kendall

Chief Editor, Nearshore Americas
Kirk Laughlin

Kirk Laughlin

Managing Director, Nearshore Americas

Nexus 2018 Agenda

June 26 – OPENING NIGHT AND AWARDS CEREMONY

6:00 PM – 8:00 PM 

DocuSign Executive Briefing Center – 15th Floor
221 Main St,  San Francisco, CA 94105, USA

June 27 – NEXUS 2018 CONFERENCE

NASDAQ Entrepreneurial Center
505 Howard St, San Francisco, CA 94105, USA

8:30 AM – 9:00 AM
Registration, Continental Breakfast and Exhibition Networking

9:00 AM – 9:40 AM
Keynote Presentation
The New Rules for Early-Stage Investing 
Jim Marshall, Head of Silicon Valley Bank, Emerging Manager Practice

9:40 AM – 10:20 AM
Robotics Process Automation: Lessons in Implementation
Robotic Process Automation (RPA) has quickly become the next great tool for businesses to improve productivity, quality, and customer and associate satisfaction. However, many organizations have not had the success they anticipated. Two experts from Symphony Ventures, who have previously launched RPA programs themselves, share the challenges, opportunities, and tips to help make for a successful RPA implementation.
Jaume Sues, Vice President LatAm & Spain, Symphony Ventures
A.J. Hanna, Vice President Client Advocacy, Symphony Ventures 

10:20 AM – 10:45 AM
Uber View: Are IT Providers Really Ready for the Next Big Shifts in Tech?
The traditional model of throwing bodies at a problem does not generally work for bleeding-edge companies. Join us to hear Uber’s take on how IT services firm should refine their pitch when selling into companies driving toward rapid innovation and new product roll-outs.
Rahul Vijay, Global Strategic Sourcing, Uber

10:45 AM – 11 AM
Exhibition and Networking

11 AM – 11:50 AM
The State of Nearshore Delivery as Digital Commands Higher Performance
Our panel of experts looks to uncover the common themes existing across a range services – from UX, Agile and DevOps to HR/ Admin and Product Development – all of them requiring nimble delivery teams and fully-formed processes to meet the new demands of the digital age.
Travis Prowell, Chief Technology Officer, Connexeo
Monica Hernandez, Founder and CEO, MAS Global Consulting
Santiago Priario, Uruguay Delivery Center Head, Tata Consultancy Services
Wendy Johansson, Co-founder and VP of Academy and UX, Wizeline
Ashok Kumar, Queretaro Delivery Center Head, Tata Consultancy Services
Moderator:
Steven Kirz, Managing Director, Pace Harmon

11:50 AM – 12:30 PM
Mexico: Waves of Change are Coming, But What Does It Mean for Nearshore?
What risks does the Nearshore market face as Mexico comes face-to-face with the prospect of a new, populist president taking charge? From NAFTA and TN visas to cross-border stability and investment, there is a lot on the table and Nearshore players are bracing for the unknown. Joining us for a very special Nexus conversation with two, highly-regarded legal experts – each offering unique perspectives on what change will look like in this historic market cycle.
Sergio Legorreta, Principle Partner and Head of Mexico technology and intellectual property group, Baker and McKenzie
Daniel Ujczo, Partner and Cross-border Practice Group Chair at Dickinson Wright

12:30 PM  – 1:30 PM
Networking Lunch on the NASDAQ outdoor patio

1:30 PM – 2 PM
Where is the Smart Money Going in BPO and IT Site Selection
King R. White – CEO and Founder, Site Selection Group

2 PM – 2:15 PM
Chatbots and the Direction of Customer Interaction
Key findings on Chatbot development and deployment from an exclusive Nearshore Americas survey.
Matt Kendall, Chief Editor, Nearshore Americas

2:15 PM – 3 PM
Understanding the Promise and Perils of Chatbots and Artificial Intelligence
How are companies managing the production and implementation of Chatbots? How exactly will it enrich the customer experience? We’ll unpack these and many more questions as artificial intelligence plays a more significant role in driving new revenue.
Guneet Singh, Customer Experience Programs, Docusign
Gustavo Pares, Partner, Nearshore Delivery Solutions Tae Moon, Sr. Manager of Artificial Intelligence and ChatBot, TD Bank
Max Armbruster, Founder and CEO, Talkpush
Moderator:
Ian Jacobs, Senior Analyst, Forrester Research

3 PM – 3:25 PM
Holberton School Case Study: A Different Model for Developing Software Engineers
What does it really take to educate and train a full-stack software engineer? Hear from a co-founder of the highly acclaimed Holberton School, an institution that takes a far more comprehensive, co-op driven approach to the conventional notion of a ‘coding school’.
Speaker:
Sylvain Kalache, co-founder, Holberton School

3:25 PM –  4 PM
Guadalajara: Uniquely Powerful, But is it Tapped-Out? 
The richness of IT talent, remarkable scalability and unique coordination between key local agencies stakeholders has produce clearly the region’s top performing location. But is it sustainable?
Rajeev Gupta, Regional Vice President TCS Latin America
Frank Langston, Founder, Pay By Group
Raj Mohan, Founder, Presidency Solutions
Angel Bañuelos, Founder and CEO, Balero

Moderator:
Kirk Laughlin, Managing Director, Nearshore Americas

4:00 PM – 5 PM
Sponsors’ Reception: Patio @Nasdaq Entrepreneurial Center

Sponsoring and Speaking Opportunities

For sponsorship or speaker inquiries reach: Jessica Reyes, Marketing Director: Jessica@nextcoastmedia.com

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Our third-annual Nexus Illuminate Awards will take place June 26th 6pm on the 15th floor of the DocuSign Executive Briefing Center in San Francisco

The venues

NEXUS OPENING NIGHT AND AWARDS CEREMONY

DocuSign Executive Briefing Center – 15th Floor
221 Main Street, San Francisco, CA 94105

NEXUS 2018 CONFERENCE

NASDAQ Entrepreneurial Center
505 Howard St, San Francisco, CA 94105

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Our Sponsors